You may return most new, unopened items within 14 days of delivery for a full refund.
The following items can't be returned:
- Personalized Orders
- Perishable Products
- Digital Downloads
- Intimate Items
- Items on sale/clearance
If you need to return an item, please Contact Us with your order number and details. We will respond quickly with instructions for how to return items from your order.
READY TO SHIP ITEMS: These items ship within 2-3 business days of cleared payment to the address on your order. The domestic standard shipping delivery time is about 3 to 5 business days. International Orders time is about 14 business days.
CUSTOM ORDERS: These items take 1 week production time plus shipping. (please keep this on mind when requesting a custom order)
All our products are shipped with EXTREME care. All our orders are shipped with tracking so you will know when you'll receive your item.
NOTE: Once the package has been shipped and showed that it has been delivered, we are not responsible for the loss of package. Please check with neighbors and post office.